Carolina Murcia ✨
UX/UI Design Manager at Ecotrak
Booking Requires Approval
Bio
With over nine years in the creative industry and six years as a Senior CX Designer, I have had the opportunity to deliver impactful, user-centered designs for high-profile clients such as Ecotrak Facility Management, National Park Service, USDA, Adidas, H&M, Mars, The Smithsonian Institution, and the Colombian Securities Exchange. My expertise spans UX, UI, user journeys, and comprehensive user research, grounded in Agile methodologies and Lean UX principles. I am proficient in industry-leading tools like Figma, Sketch, and Adobe XD, and manage cross-functional projects using platforms such as Jira and Confluence. Known for identifying pain points early in the user journey, I apply innovative, data-driven design solutions that align with both user needs and business objectives. Throughout my career, I’ve delivered measurable results, such as a recent UX redesign that led to a 30% increase in user retention and a 20% boost in task completion rates. My deep industry knowledge in facility management and government services has allowed me to design optimized and compliant user experiences. As a leader, I have mentored design teams and collaborated with cross-functional teams, including product managers, developers, and key stakeholders, to ensure that every project is delivered with excellence. I’m passionate about creating efficient, intuitive designs that drive engagement, and I look forward to continuing to make an impact as a CX Lead Designer. #CXDesign #UXDesign #LeanUX #UserJourney #DesignInnovation #AgileUX #CreativeIndustry #Figma #AdobeXD #Sketch #UserRetention #CrossFunctionalCollaboration #DesignMentorship #FacilityManagement #GovernmentServices #DataDrivenDesign #DesignLeadership
What to Expect

As a Design UX/UI Manager with 9+ years in the creative industry and 6+ years dedicated to UX/UI design, I bring extensive hands-on experience and leadership to mentorship. Having delivered user-centered solutions for world-class organizations such as Ecotrak Facility Management, National Park Service, USDA, Adidas, H&M, Mars, The Smithsonian Institution, and the Colombian Securities Exchange, I guide mentees through the full spectrum of design thinking—from user research and journey mapping to prototyping and high-fidelity UI design.

My mentorship focuses on three key pillars:

  • Practical UX/UI Expertise

    • Teaching how to identify user pain points, craft data-driven solutions, and balance user needs with business goals.

    • Sharing proven strategies that have led to measurable outcomes, including a 30% increase in user retention and a 20% boost in task completion rates from a recent redesign project.

  • Process & Collaboration

    • Coaching on Agile and Lean UX methodologies to help mentees work effectively in fast-paced environments.

    • Offering insights on project management tools like Jira and Confluence, and design platforms such as Figma, Sketch, and Adobe XD.

    • Building confidence in cross-functional collaboration with product managers, developers, and stakeholders.

  • Leadership & Growth

    • Providing guidance on developing a strong design voice, leading design reviews, and presenting work persuasively.

    • Mentoring aspiring designers in setting career goals, building portfolios, and developing thought leadership.

    • Encouraging a mindset of continuous learning, innovation, and impact-driven design.

I believe in mentorship that empowers designers to not only master design skills but also to grow into confident leaders who create meaningful, intuitive experiences.

Session Topics
Real World Experience
Cx
Ui Projects Feedback
Career Pivot To Ux/ui
Design Career Path
Ux Projects Feedback
Resume And Portfolio Review
General Mentorship
Task And Goals As Ux/ui
Interviews
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Starting at $30