Mayra Beltrán
Staff Member at AIDABE - Iberoamerican F&B Directors Association
Instant Booking
Bio

Luxury Hospitality & Cruise Industry Executive | Leadership Coach | Food & Beverage & Hotel Operations Specialist

With more than 15 years of international experience in luxury hospitality, cruise lines, and expedition ships, I have built my career leading high-performing teams, elevating guest experiences, and delivering operational excellence in demanding hospitality environments.

My professional journey includes leadership roles across luxury restaurants, premium cruise operations, and expedition hospitality, where I developed expertise in Food & Beverage management, hotel operations, guest relations, service excellence, and large-scale team leadership. Throughout my career, I have successfully managed multicultural teams from diverse nationalities and backgrounds, creating inclusive, collaborative, and high-performing work environments focused on exceptional service and operational results.

Working in international hospitality and cruise operations strengthened my ability to communicate across cultures, adapt to dynamic environments, and lead with professionalism, empathy, and accountability. I believe strong leadership is built through respect, mentorship, discipline, and the ability to inspire people to perform at their highest potential.

I specialize in leadership development and career progression within the hospitality and cruise industries. My experience combines operational expertise with a people-focused leadership style, allowing me to mentor professionals seeking growth into supervisory, management, and executive-level positions.

Having worked in fast-paced luxury environments, I understand the challenges professionals face when transitioning into cruise lines, advancing within hospitality organizations, or preparing for leadership roles. I provide practical guidance based on real-world industry experience, including interview preparation, career strategy, leadership coaching, CV enhancement, and professional branding.

My background in luxury and expedition hospitality has provided me with extensive knowledge of international service standards, guest satisfaction strategies, operational coordination, conflict resolution, team development, and performance management. I am passionate about helping hospitality professionals strengthen their confidence, position themselves competitively in the global market, and unlock new career opportunities.

My coaching style is professional, supportive, and results-driven, with every session tailored to the individual’s goals and aspirations within the international hospitality industry.

What to Expect

With more than 15 years of international hospitality experience, including leadership roles in restaurants, luxury environments, and cruise lines, I understand the real challenges professionals face in high-pressure workplaces. As a senior hospitality leader and single mother, I also understand the importance of resilience, confidence, balance, and personal transformation.

This session is designed for hospitality professionals, aspiring leaders, women in management, cruise line employees, restaurant supervisors, and individuals seeking guidance to grow professionally while maintaining personal well-being.

During our session, we will work together to identify goals, overcome challenges, strengthen leadership skills, improve communication, and build a clear strategy for career advancement and personal confidence. Clients will receive practical tools, motivation, and real-world guidance based on authentic industry experience.

Topics may include: • Hospitality leadership development • Career growth and promotions • Cruise line career coaching • Workplace communication • Team management and motivation • Confidence building for women leaders • Work-life balance in hospitality • Managing stress and professional pressure • Personal growth and empowerment • Interview preparation and career transitions

My coaching style is positive, solution-focused, compassionate, and results-oriented. I create a safe and respectful environment where clients feel heard, motivated, and inspired to move forward with clarity and confidence.

Whether you are starting your leadership journey, navigating career challenges, rebuilding confidence, or preparing for your next professional opportunity, this session is designed to help you unlock your potential and achieve meaningful growth.

My mission is to empower professionals to become confident leaders, create successful careers, and thrive personally and professionally in the hospitality industry and beyond.

Session Topics
Teammotivation & Staff Retention
Women Breaking Barriers
Hospitality Leadership Coaching
Interview Preparation Onboard
Restaurant Management Excellence
Luxury Guest Experience Training
Women In Hospitality Leadership
Work-life Balance
Growth After Life Challenges
Career Growth In Cruise Lines
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