
Arzoo M.
Senior Technical Product Manager at Capital One
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Overview
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Bio
I am a Product Manager who relentlessly prioritizes customer needs while guiding cross-functional teams to execute on a clear strategic vision and roadmap. Over the past decade, I have led cross-functional teams to build and scale impactful products across fintech, healthcare, and consulting, always keeping user needs and data-driven insights at the core.
✨Impact so far:
- Led platform modernization efforts, driving a 30% improvement in performance
- Drove multi-million dollar operational cost savings by enhancing agent servicing efficiency.
- Data-driven insights & financial decisioning models for Fortune 500 companies
- Built high-performing, collaborative teams, mentoring PMs along the way
- Championed Gen AI & Conversational AI adoption to enhance digital experiences
✨I believe in:
- Leading with data while never losing sight of the human impact
- Building inclusive, high-performing teams that drive innovation
- Fostering a culture of curiosity and continuous learning
✨Looking ahead, I am excited to:
- Explore the potential of Gen AI & LLMs to enhance product experiences
- Shape AI-first product strategies that drive business impact
- Mentor and lead cross-functional teams solving high-impact challenges
I thrive on creating impact while fostering meaningful connections. If you’re seeking a leader who blends strategy with empathy and if you’re solving ambitious problems in technology, let’s connect!
Skills: Product Strategy | Data-Driven Decision Making | Gen AI & LLMs | AI-First Product Thinking | Prompt Engineering | Team Leadership | API Platforms | Design Thinking
Work Experience
Senior Technical Product Manager
Capital One
Jan 2023 - Present
3 yrs 4 mos
Senior Product Manager
Thoughtworks
Jun 2021 - Feb 2023
1 yrs 8 mos
Education
Clemson University
Bachelor's Degree
2014 - 2015
University of Illinois at Urbana-Champaign
Skills
Product Management
Conflict Resolution
Career Coaching
Career & Professional Development
Business & Leadership
Guidance and Expertise Provided
As a career coach, I am passionate about helping others unlock their potential and land meaningful opportunities. Having transitioned from developer to product manager and led high-impact initiatives, I share practical skills in product strategy, data-driven decision-making, and storytelling alongside confidence, resilience, and executive presence. I provide clarity, structure, and encouragement so people not only secure the roles they aspire to but also thrive, grow, and create lasting impact.
Expertise Areas
Lifestyle
Goal Setting
Developing a Growth Mindset
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