I am a dedicated UX Designer with a growing passion for service design and creating user-centered, inclusive solutions. With a Master's in Digital Design and Innovation and a background in Library and Information Science, I specialize in crafting intuitive experiences that align with user needs and business goals. My expertise includes user research, journey mapping, wireframing, and prototyping, with a focus on equity and accessibility. I thrive on collaborating with cross-functional teams to design seamless services and systems, ensuring they are both innovative and practical. Currently, I am expanding my skills in emerging service design methodologies, bringing together my strengths in user experience and data-driven insights to create meaningful solutions that improve how people interact with technology.