Arzoo M.
Senior Technical Product Manager at Capital One
United States of America - 5:46 AM local time
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I am a Product Manager who relentlessly prioritizes customer needs while guiding cross-functional teams to execute on a clear strategic vision and roadmap. Over the past decade, I have led cross-functional teams to build and scale impactful products across fintech, healthcare, and consulting, always keeping user needs and data-driven insights at the core. ✨Impact so far: - Led platform modernization efforts, driving a 30% improvement in performance - Drove multi-million dollar operational cost savings by enhancing agent servicing efficiency. - Data-driven insights & financial decisioning models for Fortune 500 companies - Built high-performing, collaborative teams, mentoring PMs along the way - Championed Gen AI & Conversational AI adoption to enhance digital experiences ✨I believe in: - Leading with data while never losing sight of the human impact - Building inclusive, high-performing teams that drive innovation - Fostering a culture of curiosity and continuous learning ✨Looking ahead, I am excited to: - Explore the potential of Gen AI & LLMs to enhance product experiences - Shape AI-first product strategies that drive business impact - Mentor and lead cross-functional teams solving high-impact challenges I thrive on creating impact while fostering meaningful connections. If you’re seeking a leader who blends strategy with empathy and if you’re solving ambitious problems in technology, let’s connect! Skills: Product Strategy | Data-Driven Decision Making | Gen AI & LLMs | AI-First Product Thinking | Prompt Engineering | Team Leadership | API Platforms | Design Thinking
Work Experience
Senior Technical Product Manager
Capital One
Jan 2023 - Present
3 yrs 4 mos
Senior Product Manager
Thoughtworks
Jun 2021 - Feb 2023
1 yrs 8 mos
...see more
Education
Clemson University
Bachelor's Degree
2014 - 2015
University of Illinois at Urbana-Champaign
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Skills
Product Management
Conflict Resolution
Career Coaching
Career & Professional Development
Business & Leadership
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Guidance and Expertise Provided

As a career coach, I am passionate about helping others unlock their potential and land meaningful opportunities. Having transitioned from developer to product manager and led high-impact initiatives, I share practical skills in product strategy, data-driven decision-making, and storytelling alongside confidence, resilience, and executive presence. I provide clarity, structure, and encouragement so people not only secure the roles they aspire to but also thrive, grow, and create lasting impact.

Expertise Areas

Career

Conflict Resolution in Teams
Career Transition and Pivoting
Career Growth and Advancement
Customer Journey Mapping
Performance Management
Customer Feedback and Insights
Resume Writing
LinkedIn Profile Optimization
Salary and Compensation Negotiations
Personal Branding
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