As a Customer Success Manager at Masonite, I leverage my 10+ years of experience in the Marketing and Advertising Technology industry to deliver data-driven insights and solutions that drive customer satisfaction, retention, and loyalty. I have a Bachelor of Arts in Engineering with a sub-focus in Marketing, which gives me a unique blend of technical acumen and strategic insight. I have demonstrated proficiency in exceeding performance metrics and driving business development, as well as skills in translation, contact center management, market research, and training delivery. I am always eager to learn, grow, and innovate, and to contribute my expertise to a dynamic team, fostering client success and organizational growth.